Global Account Manager

Ваша должность

Representing Bekaert within the customer by:

• LISTENING to our customers to understand their needs on strategic initiatives, quality, OTD, product development, innovation, expansion plans and general way of working
• COMMUNICATING the various Bekaert actions plans to our customers
• Representing the customer within Bekaert by:
  • COMMUNICATING, DEPLOYING and FOLLOWING UP on our customer’s needs and corresponding action plans throughout our organization in a timely fashion.
• Defining the strategic objectives that Bekaert needs to achieve with its customers by:
  • Having clear understanding of the “business value hierarchy” and Bekaert’s role in such
  • Setting goals and targets on market shares and product mix
  • Ensuring global alignment/consistency and internal alignment on policies, product development, processes, innovation and cost saving projects
  • Being a liaison with key people at all levels and in all regions of the customer organization
• Decision maker - Based on inputs from all relevant Bekaert stakeholders, the incumbent makes the final judgment call on key decisions that impact the customer.

• Assist in annual price negotiations and maintain a global price list and a Global Approval Database
• Communicates to the customer on serious issues and monetary compensation
• Coordinates global RFQ’s with the regional sales managers
• Define and manage innovation projects with customers
• Define the customer’s quality parameters, required delivery performance, approval objectives and projects
• Develop an account plan
• Ensure that the value we create is measurable and sufficiently captured; and proper “plant to plant” contacts to enable timely solving of complaints, including communicating on the nature of the complaint and corrective actions needed
• Know and understand the customer’s long-term needs and how Bekaert can play a meaningful role in such
• Monitor customer profitability and the customer’s financial performance and strategic decisions
• Prepare announcements
• Prioritize responsibilities and provide regular customer feedback
• 25% Business travel (mostly domestic and some international)

Сведения о Вас

• Bachelors Degree (preferably in Engineering or Business Administration)
• Six to ten 10 years of business experience (5 years relevant experience in BtB sales in manufacturing. Experience in key account management is preferred, as well as a background in TDSC, Sales, KLP or Quality)
• Excellent oral and written communication skills, including use of compelling visuals to communicate challenging or technical concepts.
• Proficient in commonly used software programs (Microsoft Office - Word, Power Point, Excel and Outlook).
• Knowledge of other languages helpful
• Be able to enforce action plans and discuss/defend the contents of such with the customer
• Communicate effectively with all levels of management and across different cultures (both customers’ and Bekaert’s);
• Effective organizational, project management and prioritization skills
• Fast learner and can multi-task and work in a fast paced environment
• Have self-confidence and ethics to share data openly but appropriately
• Strong interpersonal skills and business understanding

Jobs.Details.Offer

• An attractive and competitive remuneration package (including annual salary reviews and a bonus program)
• Excellent working conditions
• Generous benefits package (paid vacation and holidays, health plan, life and disability, 401(k) Plan with a generous match, tuition reimbursement, etc.)

Вы заинтересованы?

Apply online at www.bekaert.com or submit resume with salary requirements via email to USAKR-Benefits@bekaert.com or fax to 330-873-3432.